Which IT vendors offer the best and worst customer service?

	Computing belongs to the young | Android's funny-numbers problem
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	Which IT vendors offer the best and worst customer service? A new survey of IT professionals finds that Microsoft and Cisco offer the best customer service, but SAS and Apple can expect the most repeat business. Read More WEBCAST: IBM Advanced Case Management and Content Analytics Join this Q&A session with expert Randy Kahn to hear about this technology's wide applicability in industries such as insurance, banking and healthcare. View Now In this Issue Computing belongs to the young Android's funny-numbers problem Cease fire! End the war between business and IT A tour of Microsoft System Center 2012 WHITE PAPER: Eltima Share USB devices over your local network or the Internet This white paper will discuss a new, user friendly, information sharing solution for businesses with dispersed resources and personnel. Geographically remote offices or even different floors in the same building can connect without cross platform compatibility problems when using USB to Ethernet Connect from Eltima Software. Learn More Computing belongs to the young The IT coordinator at a large school reflects on the generational differences between the student users and the adults -- and sums up what adults can learn from IT's youngest users. Read More Android's funny-numbers problem You can't trust the market share and sales numbers about Android devices, and thus not about the mobile market competition. When sales data is hidden or manipulated, such as reporting shipments rather than net sales, you can be pretty sure something is being hidden. Read More Cease fire! End the war between business and IT Conflicting specialized vocabularies, hidden assumptions, patterns of thinking, expectations of how people are supposed to react to typical situations, us-vs.-them tribalism -- wipe these out and there will be peace between the suits and the geeks. Read More A tour of Microsoft System Center 2012 Microsoft is positioning System Center 2012 as a cloud management tool for both public and private clouds. Thanks to its client-to-cloud integration, the client and server management tool finally looks worthwhile. Read More
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